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Digital ERP & eCommerce Ecosystem for Passion Satvik Diet: Case Study

Industry: Organic Food & Retail
Client: Passion Satvik Diet
Solution Provided By: DEIENAMI Pvt. Ltd.
Tech Stack: Shopify, Odoo ERP, PostgreSQL, REST APIs, AWS
Modules Implemented: POS, ERP, Inventory, Vendor Management, Procurement, Logistics, CRM, eCommerce

The Challenge

Passion Satvik Diet is a fast-growing organic food brand dedicated to promoting healthy, holistic lifestyles. With increasing customer demand and product expansion across India, the company faced operational bottlenecks:

  • Manual tracking of farm procurement, warehouse inventory, and billing
  • Disconnected systems between online orders and supply chain
  • No unified dashboard for retail, vendors, logistics, or customer engagement
  • Limited visibility into real-time stock, order status, or multi-store operations
  • Inability to scale customer experience alongside business growth

They needed a centralized digital platform that could bring together eCommerce, POS, supply chain, and ERP operations — without disrupting ongoing business.

DEIENAMI’s Approach

DEIENAMI was brought in to architect, implement, and integrate a custom hybrid solution that combined Shopify for customer-facing commerce and Odoo ERP for internal operations.

Our team designed a full-stack digital ecosystem covering:

  • Online & Offline Sales Channels
  • Organic Procurement & Vendor Management
  • Inventory & Supply Chain Visibility
  • Billing, POS, CRM & Logistics
  • Multi-store & Franchise Enablement

We worked closely with Passion Satvik’s team to ensure every module aligned with their business logic, compliance, and user flow.

What We Delivered

1. eCommerce Storefront (Shopify)

  • Custom design for health-conscious users
  • Product filters (gluten-free, diabetic-friendly, fasting items, etc.)
  • Payment gateway, shipping, and GST integration
  • Regional pricing and delivery rules
  • SEO-optimized blog and recipe content areas

2. Odoo ERP Integration

  • Procurement Management: Automated order creation from vendors and farmers
  • Vendor Portal: Ratings, invoice submission, quality checks
  • Inventory Management: Multi-location tracking across stores and warehouses
  • POS System: Integrated offline billing, cashier control, and stock sync
  • Customer Management: CRM for loyalty, reorders, and support
  • Billing & Finance: GST, credit notes, ledger reports

3. Real-time Data Sync

  • Shopify and Odoo were bridged using REST APIs for two-way data flow
  • Orders placed online were auto-synced with inventory and dispatch
  • Stock updates reflected across platforms in real time
  • Alerts, reports, and dashboards unified for the management team

Operational Highlights

ModuleCapabilities Delivered
ProcurementOrganic farm sourcing, invoice approval, quality control
Vendor ManagementMulti-vendor tracking, document storage, bank & GST profiles
InventoryBatch management, expiration tracking, reorder rules
POS SystemIn-store sales with integrated barcode scanning & receipts
CRMCustomer history, offers, birthday promotions, feedback tracking
LogisticsDelivery zones, partner integration, packing slips, route planning
FinanceGST-compliant invoicing, reconciliation, credit notes, analytics

Outcomes Achieved

  • ✅ 3X faster fulfillment via real-time order-to-dispatch sync
  • ✅ 100% stock visibility across farms, stores, and warehouses
  • ✅ Automated billing and reporting reduced manual workload by 60%
  • ✅ Unified digital experience across online and retail buyers
  • ✅ Scalable foundation to expand to franchises and pan-India delivery

Our Ongoing Support

DEIENAMI continues to support Passion Satvik Diet with:

  • Monthly maintenance and feature upgrades
  • Expansion into subscription plans and nutrition kits
  • Customer engagement via WhatsApp and email campaigns

Why DEIENAMI?

  • 10+ ERP, POS, and supply chain integrations for food and retail
  • Experience bridging Shopify with ERP systems (Odoo, ERPNext, etc.)
  • Customizable workflows, not one-size-fits-all templates
  • Expert backend, frontend, and cloud teams under one roof
  • Agile delivery model with UAT, testing, and training included

Build Your Farm-to-Fork Digital Platform

Whether you’re scaling organic retail, building a D2C brand, or modernizing your operations — Deienami can help you integrate the full lifecycle from procurement to delivery, backed by ERP intelligence and beautiful commerce.

👉 Contact Us Today
📧 contact@deienami.com
🌐 https://deienami.com

Rahul Raj
Rahul Raj
https://deienami.com

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