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Streamlining Property Management with a Tenant Onboarding & Rent Collection Ecosystem: Case Study

At DEIENAMI, we help modernize real estate operations through intuitive and scalable digital products. One such solution we engineered is a Tenant Onboarding & Rent Management App, built to transform how landlords, housing societies, and real estate agencies manage the end-to-end rental lifecycle.

This project was developed for a property management company seeking to digitize operations, reduce manual overhead, and improve tenant satisfaction. Our team handled the full-stack architecture, from backend workflows to native mobile app development.

The Challenge

Landlords and property managers often juggle multiple tenants, properties, leases, and payments manually or using disconnected tools. This leads to:

  • Delayed rent collections and lost reminders
  • Lack of tenant verification and digital agreements
  • Poor communication and maintenance tracking
  • No visibility into real-time property cash flow

The client needed an all-in-one mobile-first platform that supports multiple stakeholders and provides automation, transparency, and ease of use.

The Solution

We designed and developed a cross-platform rental ecosystem that simplifies every aspect of rental management—from tenant onboarding to rent collection.

Web Dashboard

For landlords and agencies:

  • Manage multiple properties and units
  • Add tenants, verify KYC, and generate digital lease agreements
  • Track rent due dates, payment history, and late fees
  • Generate automated invoices and receipts
  • Access real-time financial and property reports

Mobile App (Kotlin + Swift)

For tenants:

  • Secure onboarding with digital identity verification
  • Receive due reminders and pay rent online
  • View payment history and download rent receipts
  • Raise maintenance requests with photo attachment
  • Chat and communicate with landlords/property managers

Key Features & Technology Stack

FeatureDescription
🔐 KYC & Agreement AutomationIntegrated identity verification and e-agreement generation
💳 Online Rent CollectionSupports UPI, card, net banking with auto-receipts
🔔 Automated RemindersEmail and push notifications for due dates and maintenance
🧾 Invoice & Receipt GenerationGST-compliant downloadable receipts and transaction logs
📂 Document VaultStore ID proofs, lease docs, and property documents securely
🧰 Maintenance ManagementTenants can raise tickets; landlords can assign, track, and close
📊 Admin DashboardAdvanced reporting on occupancy, payments, and maintenance
🔄 Cross-platform Mobile ExperienceDeveloped natively in Kotlin (Android) and Swift (iOS) for performance and usability

Security & Scalability

  • JWT authentication and role-based access
  • Encrypted communication and document handling
  • Multi-property and multi-tenant support with modular scalability
  • Built for future integrations with accounting and IoT-based access control systems

Results

  • 📉 Reduced rent collection delays by 70%
  • 📈 Improved tenant satisfaction and communication response times
  • 💼 100% digitized lease and KYC verification process
  • 🧾 Zero paper-based workflows after onboarding

Why DEIENAMI?

We specialize in end-to-end product development—from concept to code to cloud. Our engineering team delivered a complete mobile app ecosystem, focusing on security, UX, and future readiness. With post-launch support and a modular architecture, the platform is ready to evolve as the client grows.

Whether you’re managing a residential complex, co-living startup, or commercial leasing network—this solution demonstrates what’s possible with the right mix of domain understanding and software engineering.

Looking to digitize your property management system? Let’s talk.

Rahul Raj
Rahul Raj
https://deienami.com

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