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Case Study: End-to-End Telemedicine Platform Development for a Healthcare Product Company

Built with .NET, PostgreSQL, AWS, React, Kotlin & Swift

At DEIENAMI, we take pride in building scalable, secure, and future-ready products for healthcare innovators. This case study highlights our work with a fast-growing health-tech product company seeking a powerful telemedicine solution that could scale across regions, integrate with clinical workflows, and meet strict regulatory and user expectations.

Client Vision & Business Challenge

Our client, a health-tech product company, had a strong vision: to launch a comprehensive telemedicine solution enabling remote consultations, secure health data storage, prescription management, and easy doctor-patient interaction across mobile and web. Their goal was to create a solution capable of:

  • Handling high user concurrency across mobile and web
  • Ensuring data privacy & regulatory compliance (GDPR, HIPAA)
  • Delivering native mobile performance for patient and doctor use
  • Offering multi-clinic management, onboarding & monetization workflows
  • Being market-ready with a stable MVP and extendable architecture

Our Product Engineering Approach

Our role wasn’t just to “build an app.” We partnered with the client’s leadership and product team from ideation to post-launch, delivering an enterprise-grade solution through our proven Product Engineering Methodology.

Discovery & Planning Phase

  • Conducted deep-dive technical consultations with stakeholders
  • Mapped out the patient, doctor, and admin workflows
  • Designed a scalable system architecture tailored to future needs

Tech Stack Selection

We chose a modern, battle-tested tech stack optimized for performance, extensibility, and reliability:

ComponentTechnology UsedReason
BackendASP.NET CoreEnterprise-grade performance, security, and long-term support
DatabasePostgreSQLACID-compliant, scalable, suitable for complex medical data
FrontendReact.jsLightweight, fast-rendering, suitable for modular admin/patient UIs
Mobile AppsKotlin (Android) + Swift (iOS)Full control over native UI/UX and access to mobile features
Cloud HostingAWS (EC2, RDS, S3, SES, CloudFront)Scalability, compliance, cost-effective infrastructure management
SecurityJWT, AES encryption, HTTPS, role-based accessTo meet regulatory requirements like HIPAA, GDPR

Key Features Delivered

The platform was designed as a multi-role system to serve different stakeholders:

👩‍⚕️ For Doctors

  • Appointment dashboard with real-time notifications
  • Secure patient video consultations with in-app tools
  • Digital prescriptions & notes
  • Calendar & earnings tracking

🧑‍💻 For Patients

  • Search & book doctors by specialization, location, or timing
  • Upload reports & past medical history
  • In-app chat & video consultation
  • Track prescriptions, invoices, and follow-ups

🧑‍💼 For Admin

  • Manage clinics, doctors, patients, and bookings
  • Monitor system logs & performance analytics
  • Control payments, subscriptions, and user roles
  • Generate compliance reports

MVP Launch & Beyond

We delivered a functional MVP in 4 months, followed by phased feature rollouts based on user feedback. Using CI/CD pipelines and containerized deployments, we ensured the product could scale with zero downtime and easy rollback.

Our DevOps pipeline included:

  • GitHub Actions for deployment automation
  • Staging environment with real-time monitoring via AWS CloudWatch
  • Auto-backups and disaster recovery plan via RDS snapshots

Post-Launch Support & Continuous Improvement

Product support didn’t end with deployment. We signed on as a technology partner to help the client grow:

  • Weekly sprints for ongoing feature development
  • Tech upgrades for performance and security enhancements
  • Issue triaging and real-time bug tracking through Jira
  • End-user analytics integrated to understand feature usage and improve UX
  • Dedicated support team for backend, mobile, and frontend

We also helped set up:

  • In-app feedback capture tools for patients and doctors
  • Multi-language support for regional expansion
  • Future-ready modules like AI-based symptom checkers, lab integration, and chatbot-based triage

Security & Compliance Built-In

We implemented:

  • End-to-end encryption for patient records
  • Audit logs for all sensitive actions (login, record edits, prescriptions)
  • Role-based access control (RBAC) for each module
  • Prepared documentation for GDPR audits and HIPAA compliance

Business Impact

📈 5,000+ consultations in first 3 months
⚡ 90% reduction in manual scheduling & prescription errors
📱 High app adoption rate due to clean, native UI/UX
🧩 Modular backend ready for future integration with labs, insurance, and pharmacy APIs

.NET (ASP.NET Core) — Enterprise-Grade Performance & Longevity

We chose .NET as the backend framework for its:

  • High performance and security (ideal for handling medical data and real-time APIs)
  • Strong ecosystem and Microsoft support, ensuring long-term maintainability
  • Cross-platform capabilities, allowing flexibility in deployment (Windows/Linux servers)
  • Stability & predictability, which is essential in healthcare systems that must run for years with minimal disruptions

ROI Advantage: Reduces future migration costs and simplifies third-party integrations due to wide industry support.

PostgreSQL — Powerful, Scalable & Open-Source

PostgreSQL is a robust, open-source relational database known for:

  • ACID compliance and reliability (a must-have for health records)
  • Advanced indexing and querying for efficient analytics
  • Extensibility — can be customized as needs evolve
  • Zero licensing costs with enterprise-level features

ROI Advantage: Delivers the power of commercial DBs like Oracle without the cost, enabling budget-friendly scale.

AWS — Scalable, Secure Cloud Infrastructure

We deployed the app on AWS to ensure:

  • Global availability and uptime using EC2, RDS, CloudFront, and S3
  • Security compliance features (HIPAA-ready)
  • Autoscaling and backup options for business continuity
  • Pay-as-you-go pricing to optimize infrastructure costs based on usage

ROI Advantage: Avoids overprovisioning, reduces hosting overhead, and supports future growth without reengineering.

React — Fast, Modular, & Developer-Friendly Frontend

React allowed us to build:

  • A responsive and intuitive UI for doctors, admins, and patients
  • Component-based architecture for reusable modules (booking, video call, prescriptions)
  • Seamless integration with real-time data and 3rd-party tools (chat, calendar)

ROI Advantage: Enables faster updates, smoother UX, and lower frontend development costs over time.

Kotlin & Swift — Native Mobile Experience

Instead of using a hybrid mobile framework, we went with Kotlin (Android) and Swift (iOS) to deliver:

  • High performance and smooth UI/UX on both platforms
  • Access to device-specific APIs (camera, biometric, push notifications)
  • App store compliance and better security practices

ROI Advantage: Improves user satisfaction and retention, which is crucial for patient and doctor adoption.

Strategic Outcome

This stack was chosen to maximize:

  • Long-term sustainability (backed by global tech ecosystems)
  • Performance at scale (millions of records, real-time video, security)
  • Lower total cost of ownership (open-source + cloud + efficient dev practices)
  • Faster iteration cycles for feature rollouts

Why Companies Choose DEIENAMI

At DEIENAMI, we combine deep domain understanding with full-stack expertise to turn ideas into real-world digital products. Whether you’re a healthcare startup or an enterprise, we help you:

  • Validate ideas & build your MVP
  • Design scalable cloud-first architecture
  • Offer end-to-end product development — from wireframes to deployment
  • Provide dedicated after-sales support and continuous improvements
  • Co-build your product roadmap with technology foresight

Our telemedicine solution is just one example of how we empower product companies with engineering leadership, design thinking, and scalable systems.

📞 Ready to Build Your Healthcare SaaS?

Whether you’re launching a new health product, modernizing an existing tool, or validating an MVP — we’re your end-to-end tech partner.

👉 Contact DEIENAMI today to discuss your project.

Let’s build something that saves lives, one digital consultation at a time.

Rahul Raj
Rahul Raj
https://deienami.com

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